Conditions of Use

All the products sold by Q. B. Food Trading Pte Ltd through this website are subjected to these Terms and Conditions. By making a purchase through this website, the Customer affirms that he has read, understood and agreed to the Terms and Conditions indicated on the website.


Registration / Terms of Use

In order to make a purchase, the Customer shall agree to complete the registration process as required by Q. B. Food Trading Pte Ltd, as stated on this site, whereby the following information shall be provided:

First Name, Last Name, E-mail Address, Telephone Number, Address

The Customer shall be responsible for keeping his account login confidential to prevent unauthorized access and account misuse. The Customer will be liable for every order made under his account and agrees to indemnify Q. B. Food Trading Pte Ltd for all claims, damages made by any third party arising from the actions of a person placing orders using the Customers account login.

Upon submission of an online order, the Customer commits to the price and quantity placed and will receive a confirmation receipt for the order via e-mail. Confirmation receipts do not confirm the availability of stock.

Q.B. Food Trading Pte Ltd reserves the right to adjust the final invoice after the online order price is presented or conveyed to the Customer due to weighted items, stock availability, product substitutions and promotional offers, in which case, this difference will be communicated to the Customer via e-mail or telephone to confirm the changes.


Delivery Service

Free delivery service is available for a minimum order of SGD$150.00. Orders under the minimum will have a $15.00 delivery fee. Upon placing an order for delivery, the Customer will be contacted by a representative of Q.B. Food to finalize the order and arrange delivery timing. 

Order Received Time     Earliest Delivery 
Before 1:00pm                  Next Working Day Between 9:30am And 7:00pm 
After 1:00pm                      2nd Working Day Between 9:30am And 7:00pm 

Q.B. Food Trading Pte Ltd reserves the right to charge SGD$15.00 for redelivery in the event of an unsuccessful delivery due to no one receiving the delivery, non-payment or any other reasons. 


Self-Collection

For orders below SGD$150.00, the option to self-collect is available at Q. B. Food factory premises located at: 
8 Chin Bee Crescent, Jurong, S(619893)  

Customers can call Q.B. Food Online (at +65 6261 6410) to confirm stock availability for their order. 

Operating hours 
Monday - Friday                    : 9:00am - 6:00pm 
Saturday                                    : 9:00am - 1:00pm 
Sunday & Public Holiday : Closed 


Intellectual Property 

All right, title and interest in all Intellectual Property in all concepts, systems, written, graphic and other material relating to this site shall at all times remain the property of Q.B. Food Trading Pte Ltd. No trademarks, logos, photos and service marks shall be used without written permission of Q.B. Food Trading Pte Ltd. 


Applicable Law

These Terms and Conditions shall be governed by the laws of Singapore and the jurisdiction of the Singapore courts.


Limited Liability

By accessing and using this site, the Customer acknowledges and accepts that the use of the site is at the Customers own risk. Q.B. Food Trading Pte Ltd shall not be liable for any direct, indirect, incidental, consequential or punitive damage or for damages for lost profits or for loss of revenue arising out of any use of, access to, or inability to use the site. 

Q.B. Food Trading Pte Ltd reserves the right to amend these Terms and Conditions in its sole discretion but does not undertake any responsibility to notify the Customer of such changes. It is the Customers responsibility to review the Terms and Conditions prior to submitting any order. 

All reasonable efforts are made to ensure that the information provided on this site is correct and up-to-date. Q.B. Food Trading Pte Ltd takes no responsibility and assumes no liability for the content of the site or for anything posted on or linked to it, including without limitation any mistake, error, omission, infringement, defamation, falsehood, or other material or omission that might offend or otherwise give rise to any claim or complaint. 

• This Terms and Conditions was most recently updated in May 2016. 
• Any changes to this Terms and Conditions will be posted on this website and will take effect immediately.